Privacy policy

Last Updated: August 12, 2026

At Black Odor, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase details

  • Payment and transaction information

  • Information you provide when contacting our customer support

  • Website usage, device, browser, and technical information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Send order confirmations and updates

  • Provide customer support

  • Process payments securely

  • Respond to questions, requests, and enquiries

  • Improve our website, products, and shopping experience

  • Send promotional offers, product updates, or newsletters where permitted

  • Prevent fraudulent, unauthorized, or illegal activities

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers. We do not intentionally store your complete debit card, credit card, UPI, or banking credentials on our servers.

Payment information is handled according to the privacy and security policies of the respective payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand website traffic and usage

  • Improve website functionality

  • Provide relevant offers and marketing communications

You may choose to disable cookies through your browser settings. However, certain website features may not function properly as a result.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website and hosting service providers

  • Customer support and technology providers

  • Marketing or analytics service providers, where applicable

These parties may only use information as necessary to provide their services or as required by law.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information about:

  • New products

  • Special offers

  • Discounts

  • Product launches

  • Fragrance-related updates

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children to knowingly provide personal information without appropriate supervision.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Raise a concern regarding the handling of your personal information

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Black Odor
Email: blackodorindia@gmail.com
Phone: +91 9711896669
Address: Delhi

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.